Featured

Website for Rollinsford Water & Sewer District

The site will be able to make timely announcements of upcoming events in the District. Your comments, questions and suggestions are encouraged.

Phone:

(603) 742-8124

Fax:

(603) 749-4399

Email:

Clerk: clerk@rollinsfordwatersewer.org

Superintendent Raymond McNeil: operator1@rollinsfordwatersewer.org

Hours of Operation:

Plant: Monday-Friday 7:00am-3:00pm

Administrator/Billing: Monday and Tuesday 8 am to 2 pm, Wednesday 8 am to 1 pm

PLEASE do NOT leave cash payments for bills at the office unless the Administrator is available to give you a receipt. The hours for the Administrator are listed above.

Non-Flushable Items

We understand with people hoarding toilet paper, buying it has become a challenge. Flushing anything other than human waste and toilet paper down the toilet often results in sewer line clogs and stoppages for sewer pumps. The District is repeatedly having to unclog the sewer pump on Foundry Street which can damage the pumps and cause sewage overflow.

“Flushable wipes” are NOT flushable. If you must use them, throw them away in the trash.Do NOT flush them down the toilet. Other “sanitary wipes” are clogging the pumping lines and pumps.

Please review the following brochure distributed by NH Department of Environmental Services:

Consumption Based Billing

At the February 26, 2020 meeting of the Commissioners of the District a presentation was made regarding the concept of changing the billing process for District customers from a “Flat Rate” system (the current method) to a CONSUMPTION BASED SYSTEM.

Slides from the presentation with data explaining the problem and the potential solution are at this link :https://drive.google.com/open?id=1motwwL1zVRcrQcGPp6lkK-RS9I4SwmVW

Please do NOT leave comments, questions or requests for information via the “leave comment” link on the web page. Please use: commissioner@rollinsfordwatersewer.org

Work Request Form

 

Dear Customers,

Having received multiple water complaints, Superintendent Ray McNeil is planning on going out today with Operator Suprey and flushing the hydrants down the affected streets of Willey, Locust, and Prospect. While this will help with the current discolored issues, it might also cause some discoloration in other places. If this happens, run your outdoor spicket until clear or run the COLD water in a designated sink until the water is clear. (Running hot water brings discolored water into your hot water heater and can cause more problems later.)

Superintendent McNeil has also created a Work Request form for everybody. When an issue of any kind pops up, you can follow the link, fill out the form, and both McNeil and the Clerk, Kate Preston, will receive a notification regarding said form.

As always, we are sorry for the issues currently going on. We are working to fix things the best we can.

 

Flow Testing

Dear Customers,

Today, Wright-Pierce is out performing flow tests on 5 hydrants in Town, They are collecting data to finalize the Asset Management Study.

There is a chance that you may experience discolored water. If so, please run COLD water until the discoloration disappears. Good rule of thumb is to collect the water in a white mug or cup to better see the discoloration.

If there are any questions, please feel free to call the Office at 603.742.8124.