We understand with people hoarding toilet paper, buying it has become a challenge. Flushing anything other than human waste and toilet paper down the toilet often results in sewer line clogs and stoppages for sewer pumps. The District is repeatedly having to unclog the sewer pump on Foundry Street which can damage the pumps and cause sewage overflow.
“Flushable wipes” are NOT flushable. If you must use them, throw them away in the trash.Do NOT flush them down the toilet. Other “sanitary wipes” are clogging the pumping lines and pumps.
Please review the following brochure distributed by NH Department of Environmental Services:
At the February 26, 2020 meeting of the Commissioners of the District a presentation was made regarding the concept of changing the billing process for District customers from a “Flat Rate” system (the current method) to a CONSUMPTION BASED SYSTEM.
Having received multiple water complaints, Superintendent Ray McNeil is planning on going out today with Operator Suprey and flushing the hydrants down the affected streets of Willey, Locust, and Prospect. While this will help with the current discolored issues, it might also cause some discoloration in other places. If this happens, run your outdoor spicket until clear or run the COLD water in a designated sink until the water is clear. (Running hot water brings discolored water into your hot water heater and can cause more problems later.)
Superintendent McNeil has also created aWork Request form for everybody. When an issue of any kind pops up, you can follow the link, fill out the form, and both McNeil and the Clerk, Kate Preston, will receive a notification regarding said form.
As always, we are sorry for the issues currently going on. We are working to fix things the best we can.
The following link is for the Priority List our Superintendent presented at the meeting last night. This list shows all of the projects we have going on down at the District as well as the urgency behind each one.
Please note, this list is on the draft stages still.
Today, Wright-Pierce is out performing flow tests on 5 hydrants in Town, They are collecting data to finalize the Asset Management Study.
There is a chance that you may experience discolored water. If so, please run COLD water until the discoloration disappears. Good rule of thumb is to collect the water in a white mug or cup to better see the discoloration.
If there are any questions, please feel free to call the Office at 603.742.8124.