FAQs

Q&A

Below are answers to some commonly asked questions. If you have a question that is not found here, please feel free to contact us @ (603) 742-8124

Where does my water come from?

The water sources for Rollinsford are supplied by two (2) bedrock wells and one (1) gravel pack well. The district consumes roughly 120,000 gallons per day.
Our bedrock wells (004 & 006) are located at our Porter well site which is located at 573 Foundry St., just across from the Rollinsford boat launch.
At this location the water is pumped from the two wells and treated for Arsenic, Benzene and is disinfected.
Our gravel pack well is located at the 79 General Sullivan location. At this location the well water is treated for PH and disinfected.

 

This water in pumped through approximately 7 miles of piping to be used by consumers. Water that is pumped and not consumed fills the districts 750,000 gallon water storage tank which is located on the back side of the Rollinsford transfer station. This water tank stores close to a weeks’ worth of water for emergency purposes.

 

How many people does the water district supply water to?

Currently there are just under 600 services supplied by the water district.

 

Why does my water smell like bleach?

The chlorine odor of tap water can be traced to the chlorine “residual,” a low level of chlorine maintained in water to guard against bacteria, viruses and parasites, which may be in water as it flows from the treatment plant to points of use. In the US, even treatment plants that use non-chlorine disinfection technologies are required to add chlorine to the water before it flows into the distribution system. The chlorine residual acts like a “body guard” for water in transit. As long as there is a residual level of chlorine, the consumer is reasonably protected from harmful microorganisms.

 

The US Environmental Protection Agency (EPA) requires treatment facilities to maintain a chlorine residual level that is chemically detectable but no greater than 4 mg/l. Four milligrams per liter is the “Maximum Residual Disinfectant Level” for chlorine, and it is the level below which there are no known or expected risks to health from exposure to the disinfectant.

 

Install an activated carbon filter at your tap to eliminate residual chlorine in water safely delivered to your home. Fill a pitcher of water and set it aside for several hours while chlorine dissipates. Transferring the water rapidly between two pitchers can accelerate chlorine dissipation

 

Why is there color in my water?

Red or Brown Color – A red, brown or rusty color is generally indicative of iron or manganese in your water. Disadvantages to iron in your water include stains in sinks, or discolored laundry. Color can appear when there are disturbances to the water system such as water breaks, hydrant flushing and fire suppression.

Cloudy White or Foamy – Cloudy water is usually due to turbidity. Turbidity is caused by finely divided particles in the water. When light hits the water, it is scattered, giving a cloudy look to the water. The particles may be of either organic or inorganic nature. Neither one causes any harmful effects to the body, although they can cause abrasions to pipes, or possible staining of sinks

 

If you notice color to your water please contact us @ (603) 742-8124.

 

How do I know what is in my water?

All sampling results are public information and can be found on the New Hampshire DES website @ http://www.des.nh.gov/onestop/index.htm. Follow the directions below to navigate to Rollinsford test results:

 

  • Open Onestop home page
  • Click on “Onestop data”
  • Under “Specific Areas of Interest”, check box for public water systems
  • Choose “Rollinsford” from the location menu
  • Hit “Enter”
  • Under “Search Results” ,Click “Public Water System” from the Rollinsford Water and Sewer District

 

You are now on the Rollinsford Water Districts page and can click on any test to see results.

Yearly results are also disclosed in the Districts yearly Consumer Confidence Report

The Consumer Confidence Report, or CCR, is an annual water quality report that a community water system is required to provide to its customers. The CCR helps people make informed choices about the water they drink. They let people know what contaminants if any, are in their drinking water, and how these contaminants may affect their health. CCRs also give the system a chance to tell customers what it takes to deliver safe drinking water.